Driving Licences – FAQ
How long does my licence take to arrive
once I have handed it over at Tráfico?
Up to 12 weeks in total, depending on how quickly the DVLA (aka DVSA) take to respond to the DGT in Spain.
Timescales may vary depending on region, timeframes depend on the current workload of each individual office and how they communicate with the DVLA (DVSA).
I am young/ haven’t had my British licence very long/
still have a valid UK licence for many years,
do I need to do a medical?
Yes, all people looking to exchange their licence, regardless of age or licence validity need to have a medical check done and obtain the certificate prior to exchanging.
I only have NIE and not Residencia,
can I still exchange my licence?
No, if you are not a legal resident in Spain, you cannot exchange your licence.
Do I get my UK driving licence back at the end of the process?
No, you are exchanging your UK licence for an equivalent Spanish one.
If I go back to the UK on holiday,
can I use my Spanish licence to drive?
Yes, for the moment you are able to use any European licence in the UK if you are on holiday.
Can I keep a duplicate of my UK licence
for use in the UK after the exchange?
No, the DVLA will inform the DGT if you have ordered a copy of your licence or if you are still holding an older licence and the exchange will be delayed until you hand these in.
Do I lose any categories from my UK licence when exchanging?
No, so long as you follow our instructions, especially with the medical, you will be able to keep all of your categories.
I am over 70,
does the DGT fee of 24.34€ apply to me?
No, if you are over 70, the licence exchange fee at the DGT does not apply to you
Can I pay the DGT fee in cash on the day?
No, the fee must be paid by card or online prior to your appointment.
Can I drive while my licence is being exchanged?
Yes, you will be given paperwork to use in the meantime, this will Only be valid for use in Spain and is generally valid for three months.
I don’t speak Spanish, how am I going
to communicate with the employees at Tráfico?
We will provide you with a script of things that can come up and what you can respond, if you are confident enough to speak, you can say them. If you are not, you can simply show them.
What happens if there is a complication while
I am at Tráfico and I don’t understand the employee?
On the script we provide there is a section for the DGT staff to write down the issue they have encountered, you can then send this to us and we will let you know what the solution is as quickly as possible in order to reduce the delay by as much as possible.
How long do I have before I need to
exchange my licence, after becoming a resident?
Before Brexit, you should exchange your licence within 2 Years of becoming a resident however considering the UK leaving the European Union it is strongly advised to exchange your licence as soon as it is possible, while the process is still straightforward and does not require any retesting. After the transition period, you will have six months after becoming a resident to exchange your licence. At this stage, we do not know if Spain and the UK will allow exchanges beyond 2020.
What happens if I miss or do not attend the
appointment booked for me?
If you miss or can not attend the appointment booked for you, we will try and rebook you, but you will be at the back of the queue for your selected office. A lot of work goes into trying to get these appointments, so please do your best to attend.
What if the Spanish Government change the rules?
If the rules on how you exchange your licence change. We will work with you to try and find a solution; this may men additional steps, and you must do everything you can to allow us to help you.
With regard to Brexit, I have heard that we have a
grace period after the UK leaves the European union.
Does this mean I can put off exchanging my licence?
This is ill-advised, while it is likely that there will be a grace period, nothing is set in stone at the moment. Again, it is advised to change your licence over as soon as possible.
How long do I have to ask for a refund if I change my mind?
You have 14 days from when you sign up to ask for a refund for any reason (note if we have booked you an appointment this will be cancelled). Once the 14 days have passed our fee is not refundable due to the fact that we have begun work on your exchange.